Ombudsman

The primary or basic part of the web system is to monitor the implementation of recommendations issued by the Public Defender's Office of Georgia​​.

User Roles:

Employees of the Office of the Public Defender of Georgia:

Level I: Top management.

Level II: Department heads, division heads.

Level III: Main specialists, senior specialists, specialists.

Top Management of Public Institutions:

Level I: Top management - overseeing recommendation/proposal action plans and their implementation.

Level II: Monitoring person - responsible for communication with the Public Defender's Office and coordinating information.

Level III: Direct executors - responsible for uploading information/documentation related to recommendations/proposals.

Employees of the Parliament of Georgia.

Web System Administrator.

Basic Functionality of the Web System:

The system should track each recommendation/proposal issued by the Public Defender of Georgia and based on the parliamentary report.

It should allow the specification of details such as:

Text of the recommendation/proposal/assignment.

Recommendation/proposal/assignment code.

Date of receipt.

Year.

Public institution.

Chapter of the parliamentary report.

Department.

Word-codes.

Performance indicators of recommendation/suggestion/assignment.

Additional Section (Modified/Identical/Not Shared/Not Derived).

Additional Section - Recommendations/suggestions not included in the parliamentary resolution.

Provide functionality for linking to documents related to specific recommendations/proposals, including details like the report/document name and date of publication.

These requirements outline the user roles and key functionalities needed for the web system, ensuring it effectively tracks and manages the recommendations/proposals issued by the Public Defender of Georgia.